Shipping Guide

Under normal circumstances, WatchesChep.Com takes less than 3 days to get the watch ready.

Delivery method
We deliver the watches via international transport companies, normally via EMS, DHL, UPS.

Shipping fee
All Order Free Shipping

Custom
Our customers do not need to worry about whether or not they can pass the custom successfully. We cooperate with DHL/EMS/UPS to help costumers finish custom procedures. So far, the Customs declaration percentage of our products has reached 100%.

Order Tracking
Tracking numbers of each shipping company will be sent via email when an order is shipped from our warehouse. You can track the shipment via the web and tracking information can also be obtained by contacting shipping company website, which will be provided specific by email.

Shipping Problems
If an International order is received damaged or not received at all, an insurance claim must be initiated and finalized before customer compensation or product replacement is executed by WatchesChep.Com. If the item is received damaged, please contact WatchesChep.Com within five workdays of delivery to conduct a claim. Please hold onto your shipping box as our insurance company may want to inspect it. If the item is not received at all we are required to wait 45 days after the shipment date to conduct an insurance claim.